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FumblinFoe.Net
SHOP
ONLINE Payment,
Shipping, and Return Policy
We accept Visa, Master Card, and American
Express
Sales tax is applied
only to orders which originate in the state
of California.
Orders received by 3:00 PM
PST, Monday-Friday, will ship the NEXT
business day. All orders
will ship within 2 business days unless noted otherwise. Any expected delays
in shipping will be notified to the customer immediately.
Note: We will not be
liable for delays in shipping caused by external causes (i.e. natural
disasters, acts of terrorism, traffic accidents, etc.) or delays caused by
the shipper (UPS)
Please note that we do not ship to P.O. boxes at this time, or any international addresses.
We ship via UPS for
domestic orders including all 50 states and Puerto Rico.
UPS Ground $10 / 5-7 Business Days in the Continental US
UPS 2-Day $22 / 3 Business Days
in the Continental US
UPS Next Day $35 / 1 Business Day in the Continental US
All orders will ship
within 2 business days unless otherwise noted. Any order which does not ship
within 2 business days will be notified to the customer.
Orders to Alaska,
Hawaii, and Puerto Rico – please add $5.00 to the prices above.
Please allow extra time for delivery to these locations.
You may return unworn merchandise
in its original condition with original tags attached within 7 business days
of receipt for a refund.
After 7 business day period,
merchandise may be returned for store credit only.
After 15 days, any returns will not
be accepted.
ALL MERCHANDISE BEING RETURNED MUST HAVE ALL THE ORIGINAL
TAGS AND LABELS ATTACHED, MUST NOT HAVE BEEN WORN, ALTERED OR WASHED, AND BE
IN A NEW AND UNUSED CONDITION.
Any defective or damaged
item will be considered on a case-by-case basis and may qualify for a full
refund, full credit or exchange. We thoroughly inspect every item prior to shipping to
ensure quality.
ALL SALES ITEMS ARE FINAL
Shipping costs will
not be refunded for normal returns or exchanges. Return shipping costs are
the responsibility of the customer.
A refund or credit
for shipping may be issued in instances where the item was defective and
determined to have been our responsibility, or where we made an error in
shipping the order (i.e. the wrong item, color, or size was shipped). In such cases,
a return label will be issued.
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To return your purchase:
1)
Please fill out
the enclosed Return Form which should be provided in your box with the
invoice.
2)
Pack and seal your merchandise securely (in
the original package if possible) and make sure to include
the completed Return Form in the box. Please note that return shipping charges
are the customer's responsibility and will not be paid for or refunded by Fumblin' Foe.
3)
Mail
package to:
Fumblin' Foe,
Inc.
Attn: Online Returns
1035 Towne Avenue
Los Angeles, CA 90021
4)
ANY BOXES BEING
RETURNED WITHOUT THE COMPLETED RETURN FORM INSIDE WILL NOT BE ACCEPTED NOR A
REFUND / CREDIT ISSUED.
Please allow 2-4
weeks from the shipping date for your account to be credited and 1-2 billing
cycles for the credit to appear on your credit card statement.
Fumblin' Foe will
not be liable for any ordering errors made by the customer. Errors will be
validated against the original invoice in our system,
and the entire process may take 2-4 weeks.
You may cancel any
order which has NOT shipped. Any shipped order cannot be cancelled.
Any orders received by 3:00 PM PST
will usually ship out the NEXT business day. SO IF YOU HAVE A CANCELLATION
REQUEST, PLEASE BE SURE TO CONTACT US WITHIN 1 DAY FROM WHEN YOU SUBMITTED
YOUR ORDER.
Please contact us at (213)
741-1001 or email us at shop@fumblinfoe.net
Business hours are Monday-Friday, 9am-5pm (PST)
If your order has already shipped
and you still wish to cancel, please
refer to the RETURN POLICY section above
as the cancellation will then be considered as a refund or an exchange.
When you return your cancelled order after it' s already been shipped, you will receive a refund of the purchase price minus the
shipping charge for getting the box sent to
you. You will also be responsible for the shipping fee for
sending it back to us.
If you wish to avoid this, please
contact us within 1 day of your order submission with a cancellation request.
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